Shipping Policy
Shipping Policy
Last updated: 26/06/2026
On behalf of Alvaro&Raices, we want your order to arrive as soon as possible and in perfect condition. Below you will find all the information about our shipping.
Shipping Zones
We ship to:
- Spain (peninsula): all postal codes.
- International: check availability for your country during the checkout process. If your address does not appear as an option, unfortunately, we cannot ship to that area at this time.
Shipping Costs
Shipping is free on all orders destined for Spain (peninsula), with no minimum purchase amount.
For international orders, shipping costs will be calculated automatically at checkout, depending on the destination country.
Delivery Times
| Destination | Estimated Time |
|---|---|
| Spain (peninsula) | 3-5 business days |
| International | Varies by destination (indicated at checkout) |
Delivery times start counting from when the order is processed and shipped, not from the time of purchase. You will receive a confirmation email when your order leaves our warehouse.
(Times may be affected by holidays, high-demand campaigns like Black Friday or Christmas, or causes beyond our control such as carrier incidents).
Order Processing
Orders are processed within 1-3 business days before being shipped. We do not process or ship orders on weekends or holidays.
Tracking Your Order
As soon as your order is shipped, you will receive an email with the tracking number so you can track your package at all times.
International Shipping: Customs and Taxes
For shipments outside of Spain, the order may be subject to tariffs, taxes, or customs fees of the destination country. These costs are not included in the product price or shipping cost and are the responsibility of the customer. We recommend checking with your country's customs office before placing your order.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, incomplete, or does not arrive within the estimated time, please contact us at alvaroyraices@gmail.com, indicating your order number. We will resolve the situation as soon as possible.
Do you have questions?
If you have any questions about your shipment, please email us at alvaroyraices@gmail.com